Procurement and public bodies

A vendor sent you a VPAT. Find out if it is true.

Universities, public bodies and large companies receive conformance reports they have no practical way to check. Suretto tests the vendor’s claims against the product itself, with the same assistive-technology runs and evidence we produce for vendors, and tells you what holds, what does not, and what it would take to fix.

A man in a suit jacket reads from a tablet at an office desk, with a laptop and papers in front of him.

Why a self-assessment is not enough.

A VPAT is completed by the vendor, about its own product. Many are accurate. Some are written by a sales team from a template, and say "Supports" on every row. US federal buyers must obtain one before purchase, and the ADA Title II rule makes state and local bodies responsible for the accessibility of the tools they buy, from 26 April 2027 for large entities. The obligation is yours; the claims are the vendor's.

Checking a claim means opening the product with a screen reader and a keyboard and trying to do what a user would do. Most procurement teams do not have that capacity for every purchase. We do.

What you receive.

  • A verification memo for the vendor's report: each claimed "Supports" marked as confirmed, not confirmed, or not reproducible, with the evidence
  • Recorded runs with NVDA, JAWS and VoiceOver through the tasks your users perform in the product
  • A risk summary in plain language for the people signing the contract
  • Contract language you can use: dated remediation commitments for what fails, tied to the criteria
  • Re-verification at renewal, so the report you hold matches the version you run

How it works for a buyer.

  1. 01

    Send us the report

    The vendor's VPAT or ACR and access to a trial or staging instance of the product, which most vendors provide for evaluation.

  2. 02

    We test the claims

    Every "Supports" row is tested the way the standard describes, with assistive technology and a keyboard, on the tasks your users perform.

  3. 03

    You get the memo

    Confirmed, not confirmed, or not reproducible, per criterion, with recordings. Usually within ten working days of access.

  4. 04

    You negotiate from evidence

    What fails goes into the contract as a dated commitment. We can re-verify when the vendor says it is done.

Who this is for.

  • Universities and colleges buying learning platforms, library systems and student services, where Section 504, Section 508 and Title II all apply.
  • State and local government and their agencies, facing the April 2027 and 2028 Title II deadlines for the tools they use.
  • Enterprises with accessibility policies that require vendor conformance, and no team to check the paperwork.
  • EU public bodies buying under the Web Accessibility Directive and EN 301 549.

Priced per vendor report.

From $1,500 per report for a single product with a trial instance, scoped by the number of user tasks and screens. Re-verification at renewal from $500. Pilot programme on the buying side pay nothing for the first report through early 2027.

Pricing is for the design-partner period and will be confirmed before general availability.

Have a vendor report you are not sure about?

Tell us which claims and user journeys need review. We agree a separate verification scope, the evidence required and the fee before starting.